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Increase Retention & Renewals
RETAIN YOUR CUSTOMER BASE, PROTECT MARKET SHARE
In a world of increasing competition, insurers and banks have to work harder than ever to retain existing customers.
- How do you prevent the competition from prying on your customer base?
- How do you target your existing customers with the right mix of products and prices that maximize retention profitability?
- Analyze and predict customer behavior
- Optimize, renewal, cross-sell and up-sell offers and prices
- Apply the output of the analysis and optimization at every customer touch point—empowering your call center, agents, and website to make the most out of any customer interaction
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“Earnix enables us to optimise pricing for our entire portfolio of branch network customers and for our broker business, including real-time quotes for new business, mid-term adjustments and renewal.”
Phil Loney, Managing Director, Lloyds TSB Insurance