Training Development Manager
We are Earnix
We enable insurers and banks to provide faster, smarter, and safer prices and personalized products. With our products, insurers and banks can offer personalized value to every customer, every time, and in full alignment with their corporate business strategy, goals, and objectives.
With over 80 customers across the five continents, Earnix has been consistently innovating for Banks and Insurers around the globe. We have offices in the Americas, Europe, Asia Pacific, and Israel.
The Learning and Knowledge Manager will influence and shape the learning experience and content created for Earnix customers and partners. You will be a key contributor to ensuring effective and modern learning practices to increase our user’s knowledge and usage of our solutions.
A suitable candidate will possess a multidisciplinary background (product, marketing, customer success) with strong experience in learning, training, content development, and knowledge management can work at a strategic level, demonstrating commercial understanding and a passion for creating outstanding learning journeys. Our ideal candidate has outstanding written, verbal, and interpersonal communication skills, excellent research capabilities, and the ability to work in a global, fast-paced environment.
What will you do?
o Build the learning and training content roadmap for Earnix customers. This roadmap needs to be coordinated with all relevant stakeholders
o Own the training strategy, training assets, processes, practice sand tools required for Earnix training plan
o Develop learning experiences and ensure they adhere to modern practices
o Design our LMS to provide value both to internal and external users
o Maintain and update existing training to ensure the content remains up to date
o Coordinate the work of internal SMEs, instructional designers, and technical writers to produce training and knowledge artifacts. Occasionally, this support will be required to develop content for the Company employees
o Improve content usability by regularly reviewing stakeholder feedback, identifying areas for innovation that improve the user learning experience
o Ensure fast adoption of training content
o Efficiently deliver against project timelines
o Keep up to date with technology and platform developments to seek and identify possible improvements to the learning experience
o Support and manage the logistics and operational methods for Academy courses, including managing the logistics and operating methods of the courses
o At least 5 years of experience in learning management and development fields in a global hi-tech/software company, including experience in delivering highly engaging, high-impact training products (presentations, tests, exercises)
o Experience writing documentation and training materials aimed at both technical and non-technical audiences
o Experience in LMS administration, instructional design, and digital learning tools and approaches (video learning, microlearning, mobile learning, and more)
o Ability to work cross-functionally and collaboratively with multiple content owners.
o Experience in vendor management, including digital learning producers and external studios
o Superb track record in developing and executing successful training programs and Knowledgebase systems
o Critical thinker with innovative problem-solving skills.
o Native English level – a must. Additional languages - an advantage