IT Support Specialist
We are Earnix
We enable insurers and banks to provide faster, smarter, and safer prices and personalized products. With our products, insurers and banks can offer personalized value to every customer, every time, and in full alignment with their corporate business strategy, goals, and objectives.
With over 80 customers across the five continents, Earnix has been consistently innovating for Banks and Insurers around the globe. We have offices in the Americas, Europe, Asia Pacific, and Israel.
o We are looking for an IT Support Specialist to join Earnix’s growing IT team. The IT Support Specialist will work closely with the global IT team to support IT activities & provide best-in-class services to Earnix employees.
o Job Description:
o Be part of the Company Help Desk & support end-users with IT hardware and software related issues
o Provide IT services in the Boston office
o Support the company different IT systems and applications (Emails and other SAS systems and tools)
o Manage the onboarding/offboarding process for new employees
o Manage Microsoft Active Directory Domain
o Implement security and privacy procedures (AV, FW)
o 2+ years of work experience as a Help Desk Technician
o Experience in supporting Windows & MacOS operating systems
o Experience with Office365, and printers support
o Experience with IT backend environment (GPO, Active directory)
o Knowledge of networking components and infrastructure
o Well organized with excellent communication skills
o Good troubleshooting skills.
o Team player, along with the ability to work independently in a fast paced global environment