Earnix Summit – The Evolution Revolution
As new technologies enter the market, how can we, as leaders in financial services organizations, compete and do things smarter, faster and cheaper? During the 6th annual Earnix Analytics & Innovation Summit held in London, we saw firsthand how some of theRead More »
Customer Experience and Machine Learning: Practical Applications
The notion of using analytics to improve customer experience has changed the landscape and thought process of businesses over the past several years. As machine learning becomes further democratized, or more pervasively available, it is making its way into many enterprise softwareRead More »
Open Banking: A Platform for Personalization
The Open Banking agenda ushered in by the European Commission’s revised Payment Services Directive (PSD2) comes at a time when the customer relationship has never been more fragile. In our first blog, we discussed what the PSD2 directive is and how analyticsRead More »
Telematics: Transforming the Old World of Insurance Underwriting with New Data
A data-connected automobile generates some 25 gigabytes of data every hour. That’s equal to about a dozen HD movies and more than the storage capacity of most smartphones. We know what the car is telling the network–everything from route, speed and evenRead More »
Personalized Customer Analytics: The Key to the Future
As the Chief Analytics Officer for Earnix, a Tel Aviv-based provider of advanced analytics solutions for the financial services industry, I am focused on how financial services companies can use data and analytics to figure out what their customers really want andRead More »
Off-line vs Real-Time Analytics: Where is the Industry Heading?
Financial institutions are demanding real-time analytics at their point of customer interactions. For years, we have been advising our clients to connect their front-end customer facing systems with real-time pricing analytical capabilities, or at least lay the foundations to enable this capabilityRead More »
Challenging The Status Quo: How Banks Can Win In The PSD2 World
In less than six months, the second Payment Services Directive (PSD2) will have been implemented into law in all European Union member states. The Directive is a landmark moment in banking, introducing competition to the payments market and overturning the status quo.Read More »
Are You Making these 7 Mistakes When Deploying Your Models?
I am always excited to see more organizations wanting to use analytical models at the center of their business processes. Like most things in life, the road to success is not straight; sometimes there are a few road bumps to navigate. TheRead More »
How Insurers Can Better Understand Multi-Product Customer Behavior – Machine Learning Can Help
It’s all about the data. That’s the message I kept hearing at the CAS Ratemaking and Project Management conference in San Diego this spring. The message was so strong, that I was asked to present my seminar, “Multi-Product Optimization: Challenges and Opportunities”Read More »
Is Machine Learning a Threat to the Actuarial Profession?
Man vs. Machine: 10 years ago, I would never have guessed that I would be writing about this topic with such serious concern. Yet, some people are predicting that machine learning technology will produce a jobless future for certain professions, including actuaries.Read More »