Blog: Are you a truly customer-centric insurer?
It is no surprise to anyone that financial services providers recognize the need to change the way they interact with their customers – everyone speaks about a customer centric approach and the need to be a customer centric organization. But what doesRead More »
Blog: The Digital Banking Experience – Fueling a Pricing Analytics Gold Rush
There is a fundamental transformation happening in consumer retail banking right now. From a reliance on branches (aka. bricks and mortar, stores, etc.), banks are finally putting digital channels at the center of their customer experience. It’s been a long time coming.Read More »