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Customer Experience and Machine Learning: Practical Applications

January 4, 2018

By Jonathan Moran

The notion of using analytics to improve customer experience has changed the landscape and thought process of businesses over the past several years. As machine learning becomes further democratized, or more pervasively available, it is making its way into many enterprise software applications – inc ...
Is Machine Learning a Threat to the Actuarial Profession?

June 1, 2017

By Marcus Looft,

Man vs. Machine: 10 years ago, I would never have guessed that I would be writing about this topic with such serious concern. Yet, some people are predicting that machine learning technology will produce a jobless future for certain professions, including actuaries. And with news headlines like “Goo ...
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