Boosting Customer Centricity Using AI and Machine Learning


Advanced analytics and machine learning have become key to customer-centricity. Paul Davies, Head of Data Science at Domestic and General, shares how Domestic & General uses best-of-breed technology to personalize pricing and marketing. 

Paul’s session includes discussions on: 

  • The importance of making data-driven decisions.
  • Creating personalized experiences that reflect real-time engagements.
  • The value of agility in meeting changing market conditions.
  • And more.
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