Boosting Customer Centricity Using AI & Machine Learning
Advanced analytics and machine learning have become key to customer-centricity. Paul Davies, Head of Data Science at Domestic and General, shares how Domestic & General uses best-of-breed technology to personalize insurance pricing and marketing.
Paul’s session includes discussions on:
- The importance of making data-driven decisions.
- Creating personalized experiences that reflect real-time engagements.
- The value of agility in meeting changing market conditions.
- And more.