Data Science’s Last Mile Problem: From Algorithm Output to Business Outcomes


In this session, James Guszcza, Ph.D., Research Fellow at Stanford University, talks about how data science and AI are major enablers of customer-centric innovation. 

Hear James talk about: 

  • How even the best algorithms provide value only when implemented in ways that facilitate the right judgments, decisions and behavior changes.
  • How ethical and behavioral design issues have become increasingly important. 
  • And more.
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