Personal Lending: The Fundamentals of Digital Loan Personalisation

After a rapid growth in interest rates for personal loans in 2023 despite a lagging increase in deposit rates, UK banks will face mounting margin pressures in 2024. On top of tighter margins, lenders will have to navigate a complex matrix of intensifying regulatory initiatives such as the Consumer Duty Act.

So, what does it mean for the lenders?

As higher interest rates will continue to strain affordability, lenders will need to compete to attract and retain responsible borrowers looking for easy credit access. Regulatory scrutiny will necessitate a strategic overhaul of lending offers to ensure compliance.  And like digital, the Age of AI and the presence of Account Information Services (AIS) is likely to have a transformative impact on the industry, affecting roles in virtually every part of the bank, personal lending included.

This eBook will offer direct insight into how loan personalisation is changing the way banks sell their products and rise above the competition.  We will talk about:

• The four pillars of loan personalisation;

• Key technology components of personalised lending;

• How to get started with loan personalisation today;