16 Tech Leaders’ Predictions For Top Trends Coming To Online Services And The Web
August 9, 2022
Greek philosopher Heraclitus said, “the one constant is change,” which is certainly true in the tech industry and in the Web. From Web3 and blockchain technology giving users more power, to new ways to explore and “experience” goods and services, to a growing governmental focus on protecting consumers’ data, the ways we browse, shop and interact on the Web may soon look very different. Udi Ziv, Earnix CEO, joins a panel of industry experts from Forbes Technology Council to discuss the top trends they see coming to the Web within the next year or two and why they will be so impactful.
Highly Personalized Services Across Channels
“Consumers increasingly expect services on the Web and mobile to be more than just a nice front for a traditional business. They expect a personalized, connected world, where all channels provide service in a real-time, intelligent, personalized manner. This hugely impacts operations, as complex businesses must break from the status quo and evolve to have a fully operationalized, end-to-end technology stack that meets consumer demand”. – Udi Ziv, Earnix