The Earnix Blog: Resources for Insurance and Banking Leaders

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People Sitting at the Table
De la connaissance produit à des interactions client plus personnalisées

July 8, 2026

By L’équipe d’Earnix

Découvrez comment les assureurs peuvent transformer leur documentation produit en intelligence structurée pour créer des recommandations personnalisées, aider les conseillers à répondre aux questions produit avec plus de confiance et rendre chaque interaction client plus pertinente.

AI Customer Centricity
Les lacunes de l'expérience client dans l’assurance : pourquoi les clients partent
Les lacunes de l'expérience client dans l’assurance : pourquoi les clients partent

June 3, 2026

By L’équipe d’Earnix

Les assureurs investissent dans la modernisation, mais l’expérience client n’est pas à la hauteur. Découvrez comment Engage-It crée une passerelle entre la prise de décision et les interactions en temps réel pour réduire les tensions, renforcer la confiance et améliorer la fidélisation.

Customer Centricity Transformation
Great Expectations Drive Great Outcomes
Great Expectations Drive Great Outcomes

January 29, 2024

By Osnat Yanushevsky Yacoby & Doug Wing

We live in a world of high and ever-increasing expectations. In our personal lives, we expect products and services to meet and exceed expectations. In our professional lives, especially when dealing with vendors and partners, the same applies.

Customer Centricity Transformation
Unlocking the Future of Embedded Insurance Solutions and Software
Unlocking the Future of Embedded Insurance Solutions and Software

March 1, 2023

By L’équipe d’Earnix

The concept of embedded insurance is not new, but today’s market requires a new way of executing and delivering embedded insurance when attracting younger consumers.

Pricing Customer Centricity Personalization
10 Speed to Market Statistics Every Insurer Should Focus On
10 Speed to Market Statistics Every Insurer Should Focus On

June 21, 2022

By L’équipe d’Earnix

Today, speed to market is a top priority for virtually every insurance company, and for good reason. In order to compete – both against traditional vendors as well as new entrants – you need to do all you can to meet customers’ changing expectations when it comes to speed and responsiveness.  Provi ...
Pricing Customer Centricity
Providing fully personalized dynamic offerings that consumers demand
Providing fully personalized dynamic offerings that consumers demand

February 17, 2022

By L’équipe d’Earnix

  It’s clear the insurance sector is facing a revolution. It began in the 1990s with the introduction of Usage-Based Insurance (UBI). Even though widespread adoption was not quickly realized, it was the first big shift the industry saw in decades. When a mature and famously conservative market star ...
Customer Centricity
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