Research & Innovation:
Be in the know.
We are always looking for the next game changer. Whether it’s innovative solutions, customer-centric technology, or a methodology that can be applied to our products, we stay informed on the science that allows you to prioritize intelligent engagement and offer customers a wider selection of products.
Dedicated to your organization’s growth
Our relentless development of new composable technologies helps you achieve organizational growth, expand your current customer base, and serve emerging audiences with tailored experiences.
Current areas of focus
The research we conduct and the cutting-edge science we integrate into our products and solutions empowers you to benefit from dynamic rating, pricing, and personalization of your products.
Explainable AI: Seeing into ML’s black box
One of the hottest topics in our field is Explainable Artificial Intelligence, and our analytics team is exploring any and every tool that offers business professionals a view inside the complex world of AI decision making.
Online learning: Adjust models automatically
We’re researching how online learning can enable you to adjust key operational models and deploy more dynamic, data-driven solutions. Being able to adapt to end-customer and market changes automatically, will allow you to maximize organizational performance.
Contextual multi-arm bandits (MAB): Go beyond A/B testing
We’re exploring MAB methodology and its applicability for designing efficient package tests and personalizing product offerings to customers. With the MAB framework you can improve product launches, assess and respond to changes in customer behavior faster.
Continuous Data Streaming with Preventive and Proactive AI
We are exploring the development of propensity models utilizing scores or features which are continuously updated with data in a streamlined fashion, enabling you to proactively anticipate your customers’ needs and have the capability to address them quickly.
Take Propensity Models Further with Synthetic Data
With Generative Adversarial Networks, we’re exploring ways to give you the ability to generate synthetic data. This next level type of data will not only meet every compliance requirement but will enhance your models to create the most accurate simulations and scenarios that have yet to be represented.
Here’s a chance to do some research of your own
Explore how research can equip you with the customer-centric products the market demands.