Peter Reynolds

To learn more on this topic you're invited to join our on-demand webinar - click here. “What’s just happened?” we have been asking ourselves since mid-March. The answer is straightforward, obvious, and somewhat disheartening. We are living through an event that historians will be discussing in 500 ...

The customer shopping experience for banking products continues to evolve. As more sales go online and through aggregators, banks and their branch offices have considerably less influence over the buying decisions than they did in the past. The days of brand loyalty, regardless of the product and pr ...