Director of Solution Consulting

Earnix is the first AI company purpose-built for insurance decisioning, providing the industry with the intelligence, governance, and decisioning agility to drive profitable growth, improve resilience, and operate with speed and precision in a rapidly changing risk environment. A trusted provider of production-grade AI and decisioning technology, Earnix builds on more than 25 years of experience in artificial intelligence risk, pricing, rating, analytics, and decisioning. Earnix brings vertical AI into the workflows and decisions that shape insurance performance across insurers’ pricing, underwriting, claims, customer engagement, retention, and other insurers high-value insurance moments. Earnix’s AIOS enables insurers to orchestrate intelligence across the insurance decision lifecycle and drive governed, real-time decisions that deliver measurable business outcomes. Earnix is headquartered in Boston, MA and has been innovating for insurers and banks since 2001 with customers in over 35 countries across six continents and offices in the Americas, Europe, Asia Pacific, and Israel.

The Director of Solutions Consulting, EMEA will lead the Principal Solutions Consulting team across the region and set the standard for high-impact, business-led pre-sales engagement. Based in London, this leader will combine deep insurance experience with strong people leadership, commercial judgment, and executive presence.

The role is accountable for building team capability, deploying the right expertise against priority opportunities, and ensuring that customer discovery, solution design, and value quantification translate insurer challenges into a clear Earnix solutions. The Director will partner closely with Sales, Product, Professional Services, Customer Success, Marketing, and global Solutions Consulting leadership to help customers modernize decisioning across pricing and underwriting while supporting predictable regional growth.

What You’ll Do

Lead and Develop the EMEA Team

· Manage, coach, and develop Principal Solutions Consultants across EMEA, creating clear expectations and focused role clarity.

· Establish a consistent operating rhythm for opportunity reviews, solution quality, workload planning, and knowledge sharing.

· Allocate consulting capacity and specialist expertise to the opportunities where the team can create the greatest commercial and customer impact.

· Recruit and onboard high-calibre Solutions Consulting talent as the regional business grows.

Own Pre-Sales Excellence

· Set the regional standard for discovery, solution shaping, and value articulation.

· Guide the team in developing concise, personalized, and convincing narratives that ensure proposed solutions properly align customer need with Earnix products to provide continuous value.

· Participate directly in strategic and complex opportunities, serving as an executive-level advisor to pricing, actuarial, underwriting, product, technology, and transformation leaders.

· Maintain strong quality controls so that proposed solutions are credible, differentiated, commercially compelling, and deliverable.

Bring Insurance Pricing and Rating Leadership

· Apply deep insurance industry experience to challenge assumptions, sharpen discovery, and help customers define the future state of intelligent decisioning.

· Coach the team on insurance pricing workflows, rate development and deployment, portfolio management, governance, model operationalization, underwriting modernization, and speed-to-market challenges.

· Provide informed regional perspective across personal and commercial lines, recognising differences in market structures, regulation, distribution, and carrier maturity across EMEA.

· Act as a visible thought leader through customer roundtables, industry events, webinars, and executive briefings.

Drive Regional Commercial Impact

· Partner with EMEA Sales leadership on account strategy, qualification, opportunity progression, competitive positioning, and executive engagement.

· Create transparency into pre-sales coverage, solution risks, decision criteria, dependencies, and next-best actions across the regional pipeline.

· Improve repeatability by developing and scaling effective demonstrations, discovery approaches, industry stories, reference architectures, and sales plays.

· Use win/loss insight, field feedback, and customer patterns to improve regional execution and inform global priorities.

Connect the Field to Product and Delivery

· Serve as the regional voice of the customer, translating recurring market needs and competitive insight into actionable feedback for Product Management and Marketing.

· Partner with Professional Services to align the outcomes sold with implementation scope, sequencing, governance, effort, and delivery feasibility.

· Promote early identification and resolution of solution, integration, data, security, and delivery risks.

· Collaborate with global Solutions Consulting leaders to share practices, reuse assets, and deliver a consistent customer experience across regions.

What You’ll Bring

· Significant career experience in the insurance industry, with deep knowledge of pricing and underwriting in insurance.

· Experience leading a pre-sales, solutions consulting, solution engineering, actuarial consulting, pricing transformation, or comparable customer-facing team.

· A strong understanding of how insurers develop, govern, test, deploy, monitor, and refine pricing and/or analytical decisions.

· Demonstrated ability to lead complex enterprise sales engagements involving business, data, technology, and executive stakeholders.

· Credibility with senior insurance leaders, including Chief Actuaries, Chief Underwriting Officers, Heads of Pricing, Heads of Product, CIOs, and transformation executives.

· Proven people leadership skills, including coaching experienced consultants, setting standards, managing capacity, and developing future leaders.

· Ability to simplify complex business and technical concepts without losing accuracy or commercial relevance.

· Excellent written and verbal communication skills, including executive presentations, workshops, and formal proposal responses.

· Willingness to travel across EMEA to support customers, the team, and priority industry events.

Preferred Experience

· Hands-on experience with enterprise pricing, rating, underwriting, or decisioning platforms in an insurer, consultancy, or technology provider.

· Experience with Earnix Price-It or comparable insurance pricing and rating technology.

· Background spanning more than one EMEA insurance market or experience supporting multinational insurers.

· Experience working with modern analytics, predictive modelling, cloud platforms, APIs, data integration, or insurance core-system ecosystems.

· Experience partnering with Professional Services on solution scope, implementation planning, and transition from pre-sales to delivery.

What Success Looks Like

· A high-performing EMEA Solutions Consulting team with clear standards, strong development, and effective regional coverage.

· Customer engagements that begin with the insurer’s business priorities, not a generic product demonstration.

· Strategic opportunities supported by credible, differentiated solutions and stronger alignment between value sold and value delivered.

· A repeatable regional pre-sales model that scales expertise, assets, and best practices across EMEA.

· Actionable field insight that improves product direction, market messaging, and delivery readiness.