Vinicius Soares shares a candid story of growth through mergers and market turbulence in Brazil, presenting a practical blueprint for high-performing pricing teams that starts where execution lives. He outlines the strategy of building a “company within a company,” focusing on setting clear pillars and measuring outcomes to drive continuous improvement, turning small fixes into momentum.
In the second phase, enhanced analytics feed fresher features into the rating engine. Transformation, involving research projects and new internal tools, helps modernize the stack and shorten HDI’s time to market, coupled with governance and knowledge management that keep the quality of outcomes high and people empowered.
The result is fewer tickets, faster responses, and a pricing operation that learns every week.